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Automation's impact: have real employees been replaced?

Automation's Impact | Are Real Employees Being Replaced?

By

Emily Zhang

Jul 11, 2025, 12:29 AM

Updated

Jul 11, 2025, 09:36 AM

2 minutes needed to read

A robotic arm is assisting a human worker in a factory setting, showcasing automation in the workplace.

Automation's role in the workforce is under intense scrutiny, especially among freelancers. People are increasingly concerned that job displacement due to AI and automation is not just a rumor but a tangible threat impacting employment.

Automation's Expanding Influence

Recent commentary highlights shifting trends in businesses reducing workforce size due to advancements in automation. One commenter shared, "We decided to reduce our remote support team half in size because support automation via AI has helped us auto resolve about 30% of questions that are already documented or repeatedly asked!" This resonates with previous findings, showing many companies have turned to automated systems to cut costs and improve efficiency.

Automation's influence is not only evident in customer support but also in traditional roles like content creation. As noted earlier, companies that used to hire content writers are now getting by with automated blogging tools, changing how tasks are handled.

Interestingly, platforms like Trustpilot are now cited as examples of automated workflows that replace virtual assistants, with one person stating, "I got a Trustpilot workflow thatโ€™s doing the work of a VA now for me." This reflects a broader sentiment that automation is supplanting roles previously filled by real people.

Job Market Shifts

The conversations surrounding automation reveal a mixed sentiment about its implications on job security. On one hand, automation appears to increase efficiency; on the other hand, it raises valid fears about job displacement. Itโ€™s becoming increasingly clear: some roles are being replaced, sparking debates on the necessary skills for the future workforce.

"It hasnโ€™t replaced people completely," one employee noted, "but itโ€™s definitely shifted how we allocate our time."

New comments suggest that while automation might remove certain positions, it leads to a demand for more skilled labor. One commenter pointed out, "Itโ€™s cheaper to have a few skilled workers than many untrained ones." This indicates a trend where specialization is favored over general roles.

Key Insights from Ongoing Discussions

  • ๐Ÿ”น A notable percentage of remote support teams have been cut due to automation.

  • ๐Ÿ”ธ Previously reliable platforms are now replacing human labor with automated processes.

  • โญ "Itโ€™s leading us to roles that require decision-making and creativity now,โ€ shared another participant.

Looking Ahead: Whatโ€™s Next for Workers?

As the grip of automation tightens, many individuals are left pondering their future in the job market. Continuous learning and skill acquisition may become essential for those hoping to stay relevant in various industries.

Challenges on the Horizon

While automation enhances efficiency, it also breeds anxiety about job security among employees. Experts emphasize adaptabilityโ€”those who resist learning new skills risk being left behind in an increasingly automated world.

The Future Workforce

The path forward appears to be paving the way for a significant transformation, with a touch of caution as many fear that conventional jobs might become obsolete. Continuous efforts for skill development will be key in ensuring that people remain competitive as automation reshapes the employment landscape.

In an era where technology advances daily, the reliance on automation raises questions. Will your job be among those that fade away? The call for adaptability is stronger than ever.