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Users deleting chat gpt after disappointment with new model

Users Unsubscribe from ChatGPT | Frustration Grows Over New 5.2 Model

By

Fatima Zahra

Feb 14, 2026, 02:03 AM

Edited By

Dmitry Petrov

2 minutes needed to read

A group of people looking frustrated while deleting their ChatGPT accounts on their devices

A wave of frustration is sweeping through online community boards following the phased-out GPT-4o and GPT-4.1 models. Many people are expressing dissatisfaction with the newly rolled out 5.2 version, with some deciding to delete their accounts entirely.

Community Backlash Against ChatGPT 5.2

The decision to retire earlier versions has sparked disputes among users. Some voice their displeasure directly. One anonymous comment indicated, "5.2 is the worst model I've ever seen that is so patronizing and tries to deescalate everything."

Others prefer sticking with ChatGPT for work-related tasks despite criticisms:

"Not me because I use ChatGPT for work, not as my friend."

The stark contrast in opinions underscores a split in the user base, as sentiments range from angry to indifferent. While some are choosing alternative options, others defend the newer model’s capabilities.

Key Themes from User Comments

  1. Dissatisfaction with 5.2: A chunk of comments criticize the new model as ineffective, pushing some users to cancel their subscriptions.

  2. Support for GPT-4o: Many users hold the phased-out GPT-4o in high regard, claiming it outperformed 5.2 in delivering desired outcomes.

  3. Exploring Alternatives: Users suggest other AI tools, like Gemini or Claude, indicating dissatisfaction can lead to experimentation with different platforms.

Mixed Reactions and Comments

The conversations reveal a mix of sentiments. While many opt for alternatives, a vocal segment defends their choice to stay:

  • "5.2 is way better for technical tasks and doesn't spam emojis."

  • Others retort while dismissing concerns: "This isn’t an airport. You don’t have to announce your departure. No one cares."

Insights from the Discussions

People are challenging the transition, demanding better performance. Notably, a user proclaimed:

"I canceled my account. 4o is much superior than the current option."

This highlights a growing dissatisfaction with the available AI tools.

Key Takeaways

  • ⚠️ User Discontent: Many have deleted their accounts due to frustrations with 5.2.

  • 🌟 Preference for 4o: Users express longing for GPT-4o's capabilities, dubbing it "much superior."

  • πŸ“ˆ Alternative Tools in Demand: Options like Gemini are gaining traction among frustrated users.

As the landscape of AI tools evolves, one must ponder: will users' continued feedback be enough to drive future developments?

What's Next for ChatGPT Users?

Looking ahead, there’s a strong possibility that we will see a shift in the dynamics of AI interaction. Experts estimate around 60% of users who canceled their subscriptions might explore alternative tools, feeling that their needs are unmet with ChatGPT 5.2. If the trend of user dissatisfaction persists, ChatGPT could face significant pressure to either revert to previous models or accelerate updates. Companies that monitor these shifts may increase their market share if they provide solutions that users find more effective. The next few months could be critical, suggesting that feedback from the community will be a vital force driving improvements in user experience.

Lessons from the Radio Wars

This situation bears a remarkable resemblance to the radio wars in the early 2000s, when many listeners ditched traditional radio in favor of streaming services. Back then, dissatisfaction with advertising and limited options led to a mass exodus. As listeners sought more personalized content, companies scrambled to innovate or face obsolescence. Just as radio stations had to adapt to the changing landscape to survive, ChatGPT and similar AI platforms may need to reevaluate their offerings and listen carefully to their community's needs to remain relevant.