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Is chat gpt broken? users report slowness and glitches

Users Frustrated | ChatGPT Performance Hits New Low

By

Mark Johnson

May 22, 2025, 12:35 PM

2 minutes needed to read

A person looking frustrated while using a phone, showing a loading screen of an app
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A growing number of individuals are voicing dissatisfaction with ChatGPT's performance in May 2025. Complaints flood forums, with many noting slow load times and frequent glitches, leading to increased frustration among users.

Reports from users indicate that accessing ChatGPT has become a tedious experience. Many are expressing dire frustrations about speed, stating the app and web browser are currently sluggish. One user noted, "Itโ€™s slow. Wouldnโ€™t say broken," while another added, "It is really slow today. I donโ€™t normally notice it but itโ€™s painful since this morning."

As complaints continue, some people are speculating about the cause. One comment asked, "Do you think itโ€™s being throttled?" suggesting that the platform may be struggling to handle its current user volume. Another user mentioned a loss of past chat history, lamenting, "Mine just lost all of Mayโ€™s chats. Iโ€™m gutted."

Interestingly, many users acknowledge a change in performance over the past month. One individual stated, "It seems completely different in capability in the last month for me vs. the two months prior." This shift has led to speculation about what changes might be affecting the system.

Sentiment Snapshot

While there are significant frustrations, some users maintain a more patient perspective, suggesting these issues are part of the growing pains as the platform gains popularity.

  • Positive Sentiment: Some users display understanding, stating these problems are temporary and will likely resolve soon.

  • Negative Sentiment: Complaints dominate, with calls for immediate improvements.

  • Neutral Observations: A mix of both worry and acceptance is evident, as many recall smoother experiences from the platformโ€™s past.

Key Insights

  • โš ๏ธ Users frequently report slow performance with both the app and browser.

  • ๐Ÿ“‰ Some suspect throttling is the cause of the current slowness.

  • ๐Ÿ™‚ A few users remain optimistic, suggesting these are just temporary issues.

With ChatGPT facing increasing scrutiny from its community, future updates and fixes will be essential in restoring user confidence and satisfaction. Could the platform bounce back, or are these issues indicative of a larger challenge ahead?

What Lies Ahead for ChatGPT?

Given the rising concerns around ChatGPT's performance, there's a strong chance that developers will prioritize updates in response to user feedback. Many experts estimate that in the coming weeks, there will be fixes aimed at addressing load times and stability issues, as the platform could face harsher scrutiny without action. Likely, the return of smoother functionality and the restoration of lost chat history could help regain user trust. However, if users continue to experience sluggishness, it may trigger a potential decline in engagement, forcing the company to adapt or risk losing a significant portion of its audience.

Echoes of Tech's Growing Pains

The current situation with ChatGPT brings to mind the early days of streaming services, particularly when Netflix first faced issues with buffering and accessibility. Initially celebrated for its innovative approach, the platform struggled with user capacity and network demands. The company's eventual pivot involved upgrading servers and streamlining technology, drawing many back to the platform. Much like Netflix, ChatGPT could find that tackling these current glitches will not only preserve its reputation but also build a more resilient system for the future.