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Automating a company: a new intern's dilemma

Intern Faces Daunting Task | How to Automate a Company from Scratch?

By

Carlos Mendes

Mar 7, 2026, 06:28 AM

3 minutes needed to read

An intern at a mining company works on a computer, focusing on automating tasks like payroll and Excel improvements. They look concerned while surrounded by papers and code snippets.
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A new intern at a mining firm is grappling with a massive challenge: automating the company's operations just days into their role. With no clear direction and limited experience, the intern seeks guidance to tackle this overwhelming task.

Context of the Intern's Dilemma

Just days into an internship, the new hire was tasked with a goal that many experienced professionals would struggle to achieve. After initial work improving Excel files, the intern's boss revealed plans to automate everything from payroll to accounting. The intern, exhibiting commendable humility, openly admitted, "I donโ€™t have the skills to do what theyโ€™re asking."

This illustrates a growing tension in the workforce as companies look to skilled workers to transform operations rapidly.

Themes Emerging from the Community

The forums have exploded with both empathic and practical advice:

  1. Start with Inventory

Many commenters emphasized the importance of beginning with an inventory of current processes. "Write down every recurring process in admin, finance, legal, and ops," one user advised. By ranking these based on volume and risk, the intern could find lower-hanging fruit to tackle first.

  1. Break Down the Project

Several people suggested dissecting the vast project into manageable tasks. "Put together a PDD and an SSD. Lookup what those are,โ€ a veteran in the field recommended. This structured approach allows for focused progress without getting overwhelmed.

  1. Leverage Existing Skills

Another theme revolved around starting small and leveraging familiar tasks. "Pick some tasks youโ€™re comfortable with Use the buffer time to investigate how to do the more challenging ones," encouraged one commenter, highlighting the importance of managing expectations while gaining experience.

Insightful Quotes

"The hard part was not coding. It was figuring out what the humans were actually doing."

"Curiously, no company automates everything. Smart companies find the best value use cases and do that first."

Sentiment in the Community

Overall, responses ranged from supportive to skeptical about the intern's ability to succeed. While some voices expressed concern about the unrealistic expectations, many others provided a wealth of constructive advice to help the intern navigate this daunting challenge.

Key Insights

  • ๐Ÿ” Inventory current processes to find automation targets.

  • โœ๏ธ Break the project into smaller parts with structure.

  • โš™๏ธ Focus on improving processes you're comfortable with before tackling bigger tasks.

The story of this intern highlights both the challenges and the opportunities present in today's workplace, reflecting a critical moment for personal and professional growth. How will the intern respond to this incredible challenge, and what impact could it have on their career?

Stay tuned as this developing story unfolds.

Future Steps in Automation

As the intern delves into the complexities of automating the company, thereโ€™s a strong chance theyโ€™ll discover that success hinges on collaboration. Experts estimate around 70% of automation projects fail due to a lack of understanding of existing processes. If the intern engages with colleagues in finance, legal, and operations, they could pinpoint critical areas for improvement. However, if they rely solely on their limited skills, the likelihood of achieving sweeping automation diminishes. The intern's growth depends on breaking tasks into manageable pieces and leveraging the collective knowledge within the firm, which could ultimately position them as a key player in ongoing efficiency initiatives.

A Lesson from the Pacific Railway

This scenario mirrors the challenges faced by the builders of the Pacific Railway in the mid-19th century. Just as the railway crews had to break down vast territories into sections to construct an efficient transport system, the intern must dissect their ambitious automation task. Each section of the railway required adaptation and collaboration among diverse teams, reflecting the intern's need to partner with various departments to effectively automate operations. In both cases, the key to success lies in recognizing the value of community and shared effort, suggesting that the intern's journey may indeed pave the way for significant transformation within the company.