A growing coalition of users is pushing back against OAI's recent changes to the GPT model. Since mid-July, many users have reported significant drops in AI performance, claiming they are subjected to unconsented testing that cripples original functionality and creativity.
Users assert their Pro plans have been significantly altered, one stating their model was "gutted of all functionality with 4o." This sentiment echoes across various discussions, with frustrations mounting as they feel like they are being treated as cattle. Despite their demands and complaints, OAI seems unresponsive, leaving many users questioning their treatment as paying customers.
A user noted, "They are herding us around pushing us away from the model that works best for us by crippling it in front of our faces, and Iβm disgusted."
The complaints focus primarily on:
Robotic Replies: Users report shorter, less imaginative responses. One user echoed: "My GPT turned stupid mid July it started sounding like a broken customer service bot."
Loss of Creativity: Once a valuable brainstorming tool, users lament how the AI now ignores subtext, saying it has become shallow and stuck in literal interpretations.
Support Denials: As they reach out for help, many report receiving responses from support that dismiss any claims of active testing, further leading to feelings of confusion and distrust.
The forums are buzzing with negative sentiments.
People express feelings of betrayal, confusion, and abandonment regarding communication from OAI. A user warned, "If theyβre willing to sacrifice C-side trust today, what makes us think B-side is safe tomorrow?"
"I woke up and something was off. Replies felt robotic. Ideas felt recycled."
π¨ Users report downgraded performance, hinting at possible secret testing.
π Support teams deny testing is happening, leading to frustrated customers.
β οΈ Long-term trust concerns are rising.
In light of the growing discontent, it's crucial for companies to navigate ethical practices without alienating their customer base. As these conversations evolve, one thing is clear: how OAI addresses these grievances could determine the future of trust between its people and the AI they rely on.